Akun
Akun
- Is it possible to turn on/off the Chatroom Color feature in the App?
- Can a banned chat room be reopened?
- How do I know the remaining days of my chatroom banning period?
- What should I do if I get permanently banned from a chatroom?
- Can I report members who abuse the rules in Indodax Chatroom?
- Why can't I use the Chat Room Feature on my Indodax account? See all 10 articles
Chats and Groups
- What should I do if I cannot log in and receive the notification "Hi, we cannot process your request at this time. Please try again later"?
- Why can't I login to the website with the notification “Too many errors. Please try again”?
- Can I login using a registered NIK?
- Why can't I login with the failed notification “Your account was blocked due to suspicious activity”?
- Why can't I log in to my Indodax account with the description “Network Error”?
- I was unable to unlock the activity with a failed description “Device Not Eligible” See all 28 articles
Account Login
- How do I apply for a withdrawal limit?
- Do I need to have a social media account when applying for a withdrawal limit increase?
- I want to apply for an account withdrawal limit increase, but I don't have a company. What should I fill in the 'Company Name' field on the form?
- Is there a limit to the amount of the withdrawal limit increase request?
- Why was my limit increase request rejected?
- Why is my daily Withdrawal limit 11 IDR? See all 13 articles
Limit Increase
- Tax Identification Number (NPWP) in Account Verification (KYC)
- What if I don't have a physical ID card (KTP) when verifying my account?
- Why is my face not detected when verifying my account?
- Non-individual Account Register Form Terms and Conditions
- Can Foreigner Verification use a Permit Number instead of NIORA?
- I have problems verifying my account with the statement “NPWP only consists of letters and numbers” See all 81 articles
Registration and Verification
- How to Withdraw the Referral Bonus on Indodax
- Do the commissions from referrals that I get come from buying and selling transactions?
- How does Referral Work at Indodax?
- If a Referral has been used by someone, but does not transact on Indodax, will they still get a commission?
- Why when I put the Referral / Affiliate code there is a notification "Only letters, numbers, "_", and "-" are allowed"?
- Does Indodax.com have referral or affiliate program?
Affiliate Program
- Why is Indodax Account Data Still Registered 30 Days After Deletion?
- How to Delete a Registered NIK Number?
- Obstacles when disabling the biometric feature on the Indodax application
- Why does the notification still appear asking to do 'Unlock Activity' even though I have successfully done the process
- Is it possible to change the address of residence through the Application?
- Do we have to empty all assets in the Indodax account when deleting an account? See all 51 articles