Akun
Akun
- What should I do if I get permanently banned from a chatroom?
- Can I report members who abuse the rules in Indodax Chatroom?
- Why can't I use the Chat Room Feature on my Indodax account?
- Is the Chatroom Feature on the Indodax App available on the Indodax Lite version?
- Terms and Conditions of official Indodax Telegram Group
- Terms and Conditions of using Chat Room Indodax.com See all 7 articles
Chats and Groups
- How do I revoke the device session stored in my Indodax account?
- Why can not I login with the caption “Link is only valid on the device/browser you are logged into. Repeat the process to use the new link on the appropriate device/browser”?
- Why can't I login to the Indodax App with a failed notification “Too many failed login attempts, Try again in 3 minutes”?
- Will I be notified if my Unlock Activity process has been reviewed?
- I'm having issues with WhatsApp OTP with the notification “Too many requests. Please contact Customer Service”?
- My account is locked but I can't get an Unlock PIN because my phone number is no longer active, what should I do? See all 22 articles
Account Login
- Do I need to have a social media account when applying for a withdrawal limit increase?
- I want to apply for an account withdrawal limit increase, but I don't have a company. What should I fill in the 'Company Name' field on the form?
- Is there a limit to the amount of the withdrawal limit increase request?
- Why was my limit increase request rejected?
- Why is my daily Withdrawal limit 11 IDR?
- Why is my limit increase request still pending? See all 12 articles
Limit Increase
- Why was my account verification rejected with the statement "Sorry, your verification request was rejected because we couldn't verify your face. Please retry your verification process"?
- Why can't I upload a photo identity using a watermark during the verification process?
- Is the creation of the account username different from the account name?
- My account has been verified in the past, why am I being asked to verify my account again?
- Can you verify your account through the Indodax Website?
- How do I make a phone number change utilizing the “Lost phone number” feature? See all 62 articles
Registration and Verification
- How does Referral Work at Indodax?
- If a Referral has been used by someone, but does not transact on Indodax, will they still get a commission?
- Why when I put the Referral / Affiliate code there is a notification "Only letters, numbers, "_", and "-" are allowed"?
- Where can I find out the Commission Report of the Referral / Affiliate that has been used?
- Does Indodax.com have referral or affiliate program?
Affiliate Program
- Why do we need to use Google Authenticator?
- Why can't I do the Unlock Activity process due to Face Detection Service Failure?
- What must be considered when changing the password on the Indodax account?
- Why can't I get the security verification code with the caption “You have requested SMS 3 times in a row. Please try again in 5 minutes”?
- Does the security verification code come automatically to my Email and WhatsApp?
- What is the function of a relative's phone number on Indodax? See all 40 articles