Akun
Akun
- Is it possible to turn on/off the Chatroom Color feature in the App?
- Can a banned chat room be reopened?
- How do I know the remaining days of my chatroom banning period?
- What should I do if I get permanently banned from a chatroom?
- Can I report members who abuse the rules in Indodax Chatroom?
- Why can't I use the Chat Room Feature on my Indodax account? See all 10 articles
Chats and Groups
- Why can't I log in to my Indodax account with the description “Network Error”?
- I was unable to unlock the activity with a failed description “Device Not Eligible”
- What Is Adaptive Oscillator (AO) In Blockchain?
- Why is my App blocked with a failed notification "Perform the face verification process via the App to open an account. Get the latest version of Indodax mobile app only on Google play and App store”?
- Why can not I login with the caption “Link is only valid on the device/browser you are logged into. Repeat the process to use the new link on the appropriate device/browser”?
- Why can't I login to the Indodax App with a failed notification “Too many failed login attempts, Try again in 3 minutes”? See all 24 articles
Account Login
- How do I apply for a withdrawal limit?
- Do I need to have a social media account when applying for a withdrawal limit increase?
- I want to apply for an account withdrawal limit increase, but I don't have a company. What should I fill in the 'Company Name' field on the form?
- Is there a limit to the amount of the withdrawal limit increase request?
- Why was my limit increase request rejected?
- Why is my daily Withdrawal limit 11 IDR? See all 13 articles
Limit Increase
- Non-individual Account Register Form Terms and Conditions
- Can Foreigner Verification use a Permit Number instead of NIORA?
- I have problems verifying my account with the statement “NPWP only consists of letters and numbers”
- What is NIORA in the Account Verification Process?
- Can foreigners verify an account without the use of KITAS/KITAP?
- Will I be notified when my account verification is rejected or accepted? See all 78 articles
Registration and Verification
- Do the commissions from referrals that I get come from buying and selling transactions?
- How does Referral Work at Indodax?
- If a Referral has been used by someone, but does not transact on Indodax, will they still get a commission?
- Why when I put the Referral / Affiliate code there is a notification "Only letters, numbers, "_", and "-" are allowed"?
- Does Indodax.com have referral or affiliate program?
Affiliate Program
- Obstacles when disabling the biometric feature on the Indodax application
- Why does the notification still appear asking to do 'Unlock Activity' even though I have successfully done the process
- Is it possible to change the address of residence through the Application?
- Do we have to empty all assets in the Indodax account when deleting an account?
- How do I deactivate Google Authenticator in my Indodax account if the registered phone number is no longer active?
- I have trouble logging into my account from the application because my fingerprint is not read, what should I do? See all 49 articles