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Will I be notified if my Unlock Activity process has been reviewed?

  1. INDODAX
  2. Akun
  3. Unlock Activity via Liveness

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We inform you that if your Unlock Activity submission has been reviewed, you will get a notification on your Indodax account or email notification of the submission. If the Unlock Activity submission is accepted, you can carry out trading activities and transact again on your Indodax account. However, if the application is rejected, the account notification or email notification will indicate the reason for the rejection.

    Articles in this section

  • How do I unlock activities if I don't have the App and I'm abroad?
  • Why does the notification still appear asking to do 'Unlock Activity' even though I have successfully done the process
  • I was unable to unlock the activity with a failed description “Device Not Eligible”
  • Why can't I do the Unlock Activity process due to Face Detection Service Failure?
  • Will I be notified if my Unlock Activity process has been reviewed?
  • If the account is under review in unlock activity, can we trade?
  • Can Unlock Activity applications be expedited?
  • Why can't I transact with the notification "Complete the face verification process via Indodax App to unlock your account. Get the latest version of Indodax mobile App only on Google Play and App Store"?
  • Why was my Unlock Activity submission rejected with the statement 'The photo of yourself in your Unlock Activity failed to upload in our system'?
  • Why was my Unlock Activity application rejected due to "different facial identity"?

Related articles

  • How to Contact Indodax?
  • Why can't I do the Unlock Activity process due to Face Detection Service Failure?
  • I was unable to unlock the activity with a failed description “Device Not Eligible”
  • My account is locked but I can't get an Unlock PIN because my phone number is no longer active, what should I do?
  • I'm having issues with WhatsApp OTP with the notification “Too many requests. Please contact Customer Service”?

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