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Why can't I transact with the notification "Complete the face verification process via Indodax App to unlock your account. Get the latest version of Indodax mobile App only on Google Play and App Store"?

  1. INDODAX
  2. Akun
  3. Security

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We inform you that your Indodax account has a notification with the caption “Complete the face verification process via Indodax App to unlock your account. Get the latest version of Indodax mobile App only on Google Play and App Store” we direct you to update your Indodax App first, then if you have updated the Indodax App, please login again and do the Unlock Activity process by following these guidelines : How to unlock INDODAX account 

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  • Why does the notification still appear asking to do 'Unlock Activity' even though I have successfully done the process
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  • How do I deactivate Google Authenticator in my Indodax account if the registered phone number is no longer active?
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  • Why can't I submit data changes through the Website with a failed “File is empty” notification?
  • Why do we need to use Google Authenticator?
  • Why can't I do the Unlock Activity process due to Face Detection Service Failure?
  • What must be considered when changing the password on the Indodax account?

Related articles

  • How to unlock INDODAX account
  • Why are verified member accounts still asked to do face verification again?
  • How to verify my Indodax Account?
  • Why can't I do the Unlock Activity process due to Face Detection Service Failure?
  • Is it true that Indodax will contact me via whatsApp video call service if I make data changes?

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