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Can Unlock Activity applications be expedited?

  1. INDODAX
  2. Akun
  3. Unlock Activity via Liveness

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We inform you that the Unlock Activity process submission cannot be expedited, but users are expected to wait until the face verification process is processed by the system within the next estimated 1x24 hours. The Unlock Activity process is to improve account security and prevent unauthorized access to activities. Indodax is committed to providing safe and reliable services for all its users.

    Articles in this section

  • Why does the notification still appear asking to do 'Unlock Activity' even though I have successfully done the process
  • I was unable to unlock the activity with a failed description “Device Not Eligible”
  • Why can't I do the Unlock Activity process due to Face Detection Service Failure?
  • Will I be notified if my Unlock Activity process has been reviewed?
  • If the account is under review in unlock activity, can we trade?
  • Can Unlock Activity applications be expedited?
  • Why can't I transact with the notification "Complete the face verification process via Indodax App to unlock your account. Get the latest version of Indodax mobile App only on Google Play and App Store"?
  • Why was my Unlock Activity submission rejected with the statement 'The photo of yourself in your Unlock Activity failed to upload in our system'?
  • Why was my Unlock Activity application rejected due to "different facial identity"?
  • How long does the unlock activity process take?

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  • How long does the account recovery process take?
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