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Why was my Unlock Activity application rejected due to "different facial identity"?

  1. INDODAX
  2. Akun
  3. Unlock Activity via Liveness

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We inform you that your Unlock Activity application is rejected due to different facial identity. Please for account owners who re-record their faces because taking access to other people's accounts is potentially criminal.

Here we inform you how to do Unlock Activity on your Indodax account : How to unlock INDODAX account 

    Articles in this section

  • Why does the notification still appear asking to do 'Unlock Activity' even though I have successfully done the process
  • I was unable to unlock the activity with a failed description “Device Not Eligible”
  • Why can't I do the Unlock Activity process due to Face Detection Service Failure?
  • Will I be notified if my Unlock Activity process has been reviewed?
  • If the account is under review in unlock activity, can we trade?
  • Can Unlock Activity applications be expedited?
  • Why can't I transact with the notification "Complete the face verification process via Indodax App to unlock your account. Get the latest version of Indodax mobile App only on Google Play and App Store"?
  • Why was my Unlock Activity submission rejected with the statement 'The photo of yourself in your Unlock Activity failed to upload in our system'?
  • Why was my Unlock Activity application rejected due to "different facial identity"?
  • How long does the unlock activity process take?

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  • Why was my Unlock Activity submission rejected with the statement 'The photo of yourself in your Unlock Activity failed to upload in our system'?

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