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Does the Username Have to Be the Same as the Full Name on the E-KTP?

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No, the difference between the username and the full name on your identity card will not affect your account verification process. You are free to choose a username according to your preference without needing to worry that it will interfere with the account verification process. Ensure the personal identity data you upload is correct when performing KYC so that your account can become active immediately and ready to use for transactions. In the Indodax system, these two pieces of data have different functions, namely:

  • Username: Used as a unique identity for profile purposes within the platform. The username can be a nickname, a combination of numbers, or a unique word of your choice.

  • Full Name: This data is taken directly from your identity card when you carry out the verification process (KYC). This is the name used for legal purposes, fund withdrawals, and matching with your bank account.

The account verification process or Know Your Customer focuses on validating your true identity. The verification team will match the identity card photo (KTP/Passport) you upload, the quality of the facial photo (selfie) you take, and the consistency of the data inputted on the verification form with the data listed on your physical ID. As long as the data on the verification form matches the original identity card, your account will be approved even if your username uses a name that is completely different from the full name on your KTP identity card. What is far more crucial than the username is the match between the full name on the identity and the name on the bank account you will use for deposits or withdrawals. Discrepancies in this particular area are what can cause issues with your financial transactions.

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