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How can I resolve my account being locked due to entering the wrong password consecutively?

  1. INDODAX
  2. Akun
  3. Account Locked / Cannot be Accessed

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If you enter the wrong password / email / Authenticator combination 5 times in a row, then the account is blocked for 3 hours. You can wait until the blocking period is over and then please try logging in again and make sure to enter the password / email / Authenticator correctly.


If you forget your password / email / lose your Authenticator, then please change your password / email or reset your Authenticator first so you can log back into your Indodax account.

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