Submit a request Sign in
 
Logo Logo
Categories
Submit a request
Sign in
Indodax Academy Blog Indodax INDODAX.COM

I forgot my Indodax account password, email and phone number on my Indodax account. What should I do?

  1. INDODAX
  2. Akun
  3. Registration and Verification

browse

We inform you that if you forget the password, email and phone number registered to your Indodax account, we direct you to contact our support service at support@indodax.com by providing the following data so that further checking can be assisted.

  • Scan / photo of E-KTP :
  • NIK :
  • Full name :
  • Address of residence :
  • Username :
  • Email :
  • Old main phone number (registered in the account) :
  • Phone number of relative (registered in the account) :
  • New main phone number / email :
  • Reason for data change :

Next, if the process of changing your data has been successful, please reset the password on your account so that you can log back in by following the guidelines on the following page : I can't access my account since I lost my password. What do I do? 

    Articles in this section

  • Why is my face not detected when verifying my account?
  • Non-individual Account Register Form Terms and Conditions
  • Can Foreigner Verification use a Permit Number instead of NIORA?
  • I have problems verifying my account with the statement “NPWP only consists of letters and numbers”
  • What is NIORA in the Account Verification Process?
  • Can foreigners verify an account without the use of KITAS/KITAP?
  • Will I be notified when my account verification is rejected or accepted?
  • I am a new user who wants to create an account at Indodax but does not have an NPWP, what should I fill in the NPWP column?
  • Why was my data change application rejected with the reason “Please re-submit by attaching a photo of E-KTP identity only in the photo identity column”?
  • My data change request was rejected because I didn't answer the phone call from Indodax Team, can I be contacted again without making a request?

Related articles

  • I can't access my account since I lost my password. What do I do?
  • How to contact Indodax?
  • How to change personal information (Phone Number, Email, Address, Emergency Contact)
  • How to Recover a Deleted INDODAX Account?
  • How to verify my Indodax Account?

Promoted articles

  • BCA Virtual Account Payment Guideline
  • Frequently Asked Questions (FAQ) of Alarm Price Feature

Was this article helpful?


Have more questions ? Submit a Request
×
Logo
English (US) Bahasa Indonesia 简体中文
Indodax.com © 2022