Submit a request Sign in
 
Logo Logo
Categories
Submit a request
Sign in
Indodax Academy Blog Indodax INDODAX.COM

I want to change my account's name. What should I do?

  1. INDODAX
  2. Akun
  3. Registration and Verification

browse

Profile name on the INDODAX account must be filled according to the name on your identity card (KTP or Passport). If your account has not been verified and there are some minor mistakes on the name, such as your name is not complete as on the identity card, or minor typing mistakes, you can edit your name during the verification process. Please make sure your name is already correct before submitting the verification data. 

However, if your account has been verified, you can modify your name only if there are some minor mistakes on the name, or want to add your title. Please contact our customer support and send us your data: current name account, appropriate name account, username, email, phone number, scan/photo of your identity card (KTP/Passport), and the request reason. Our team will help you to edit your account name according to your identity card.

    Articles in this section

  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What if I don't have a physical ID card (KTP) when verifying my account?
  • Why is my face not detected when verifying my account?
  • Non-individual Account Register Form Terms and Conditions
  • Can Foreigner Verification use a Permit Number instead of NIORA?
  • I have problems verifying my account with the statement “NPWP only consists of letters and numbers”
  • What is NIORA in the Account Verification Process?
  • Can foreigners verify an account without the use of KITAS/KITAP?
  • Will I be notified when my account verification is rejected or accepted?
  • I am a new user who wants to create an account at Indodax but does not have an NPWP, what should I fill in the NPWP column?

Related articles

  • How to contact Indodax?
  • How to change personal information (Phone Number, Email, Address, Emergency Contact)
  • How to Withdraw Rupiah Balance From My Indodax Account
  • What should I do if I renew my identity?
  • Terms and Conditions

Promoted articles

  • BCA Virtual Account Payment Guideline
  • Frequently Asked Questions (FAQ) of Alarm Price Feature

Was this article helpful?


Have more questions ? Submit a Request
×
Logo
English (US) Bahasa Indonesia 简体中文
Indodax.com © 2022