We recognize the importance of maintaining the security of your account by regularly updating your password. If you encounter difficulties when attempting to change your password, please follow these steps to resolve the issue:

• Restart your mobile device or computer to clear the system memory and resolve temporary application issues.

• Clear the cache on the Indodax application or browser you are using.

• Ensure your internet connection is stable.

• Make sure not to use the same password as your email account. The required password combination for your account is a minimum of 8 characters, containing uppercase letters (A, B, C), lowercase letters (a, b, c), numbers (1, 2, 3), and symbols (!, @, #).

• Please try changing your password periodically at certain intervals.