Regarding requests to have tax reports sent via email, please be advised that this is not possible. To protect the privacy and security of each user’s financial data, Indodax has a policy requiring that all tax documents be downloaded independently (self-service) by the account holder. You can download your tax report data directly and securely via the official Indodax website. To facilitate this process, please follow the guide in the article linked below: click here 

Our system is designed to make it easy for you to access these reports in just a few minutes. However, if you have followed the instructions in the link above and are still experiencing technical issues (such as download failures, missing data, or error pages), there’s no need to worry. Please contact our Customer Support immediately so our team can investigate further and help resolve your issue. We are committed to providing convenience and security for all your financial reporting activities on Indodax.