If when you submit the data change submission there is a failed notification with the caption “File is empty”, please contact our support service at Email: support@indodax.com, Call Center: (021) 5065-8888 and Live Chat Feature on Indodax Application and Website by providing the following data so that our related team can check further.
- Name :
- Username :
- Email :
- The file size of the previously uploaded identity photo :