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Is it true that Indodax will contact me via whatsApp video call service if I make data changes?

  1. INDODAX
  2. Akun
  3. Security

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Yes. If Indodax members submit a data change request via email support@indodax.com, the verification process will be carried out from the Indodax side by contacting members via telephone call. This call will come from the official Indodax number, which is (021) 5065 8888. Furthermore, data and face verification will be carried out via WhatsApp video call using a regular cellular telephone number. This step aims to ensure that data changes are made by the legitimate account owner. Make sure you are ready with the necessary identity documents and are in a well-lit place when making a video call. This verification process is important to maintain the security of your account and prevent fraud attempts. Indodax is committed to providing safe and reliable services by implementing strict verification procedures. After successful verification, data changes will be processed according to your request.

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