The account recovery process at Indodax takes a maximum of 1 x 24 hours. During this process, the Indodax team will conduct a thorough review of the data and information provided to ensure the validity of the account recovery request. This review aims to ensure that only legitimate owners can access their accounts again. The recovery process includes identity verification, confirmation via email or phone. It is important for members to provide complete and accurate information during the account recovery submission so that the process can run faster. If there are any problems during the recovery process, Indodax support team is ready to provide further assistance and guidance.
How long does the account recovery process take?
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