At Indodax, we understand that you may need time to reconsider your decision to delete your account. That's why we provide a 30-day window for you to restore your account after deletion. It's just one of the many ways we strive to provide exceptional service and support to our valued customers.
Here are the steps to recover a previously deleted Indodax account:
- Log in to your INDODAX account through the application using the email and password recorded in the account.
- After successfully logging in, please select "Recover Account".
- Then, enter your Indodax account ‘PIN’
- Enter the ‘Email Code’ verification that we have sent to the email registered to your Indodax account and enter the ‘WhatsApp or SMS Code’ verification that we have sent to the main phone number on your account.
- Your account will be successfully recovered!