Registration and Verification
Registration and Verification
- I am stuck in the process of changing my phone number with the notification "This number has been registered as emergency contact"?
- Why can't I do Face Detection Verification with “Access Permission Failed”?
- Why was I unable to register an account with the statement "Your registration is failed because you have not finished the registration within 15 minutes"?
- Why when entering the Username in the account registration there is a failure notification with the caption “Only letters, numbers, ‘_’ and ‘-’ are permitted”?
- Why was my account verification rejected with the statement "Sorry, your verification request was rejected because we couldn't verify your face. Please retry your verification process"?
- Why can't I upload a photo identity using a watermark during the verification process?
- Is the creation of the account username different from the account name?
- How to Register and Login Using an Apple ID or Google Account Via the Indodax Application & Website
- My account has been verified in the past, why am I being asked to verify my account again?
- Can you verify your account through the Indodax Website?
- How do I make a phone number change utilizing the “Lost phone number” feature?
- Does account verification only apply to new users?
- I forgot my Indodax account password, email and phone number on my Indodax account. What should I do?
- Can the WhatsApp Video Call validation process for data changes be replaced with someone else?
- I wanted to create an account but failed with the notification “An account with this ID No. already exists. Please check again”
- I want to change my parents' account name to my name because I already have an E-KTP, is it possible?
- How do I take a photo of myself with a paper that has the words “Indodax + full name + signature”?
- Why am I asked to verify my account again when adjusting my account name on Indodax?
- Do I have to adjust my account name if I change my name on my E-KTP?
- How to Verify if the camera on a mobile device is not functioning properly?
- Why can't I Verify my account with the statement "An error ocurred. Please try again in a few minutes"?
- Can I use an expired ID card for verification?
- Why was my verification process rejected with the statement "The identity photo attached is not in accordance with the provisions due to graffiti on the Identity"?
- Why can't I register an account with the statement "Phone Number Relatives formats are incorrect! Fill only with numbers and start with the country code"?
- Do I need account verification if I just want to use a cryptocurrency wallet?
- What is Referral ID?
- What if I don't have a referral ID at the time of account registration?
- Why am I unable to verify with the statement ‘The data does not match the national database, please check with the relevant parties. If so, please apply for verification again’?
- Can I create an account again after deleting my Indodax account?
- Why do I have a Verification problem with the statement ‘The name on the Identity is different. Please verify again by using the name that matches the identity’?