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What if I don't have a physical ID card (KTP) when verifying my account?

  1. INDODAX
  2. Verification
  3. How to Verify Your Account

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Members can verify their accounts using a Digital ID Card (KTP) to enhance transaction security and convenience. This verification process aims to ensure that the member's identity matches official data. The Digital KTP used must be clearly legible. Members need to scan a photo of their Digital KTP and take a selfie in accordance with the specified requirements. Account verification helps members access a wider range of features and services. This process is also required to meet applicable security standards and regulations. If verification fails, members can try again by ensuring that the uploaded data is correct. We recommend that members always use original and valid documents so that verification can be processed smoothly.

    Articles in this section

  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What should I do if I forget my account and can’t verify with a new account?
  • Can I get a photo of myself during account verification?
  • Is my account still safe when I haven't verified it?
  • I'm having trouble with account verification with notifications "Please use a different number from the main mobile number. Can use the mobile number of relatives, friends, family, relations or relatives"
  • What if I don't have a physical ID card (KTP) when verifying my account?
  • Why is my face not detected when verifying my account?
  • Can Foreigner Verification use a Permit Number instead of NIORA?
  • I have problems verifying my account with the statement “NPWP only consists of letters and numbers”
  • Can foreigners verify an account without the use of KITAS/KITAP?

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