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What if I don't have a physical ID card (KTP) when verifying my account?

  1. INDODAX
  2. Akun
  3. Registration and Verification

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Members can verify their accounts using a Digital ID Card (KTP) to enhance transaction security and convenience. This verification process aims to ensure that the member's identity matches official data. The Digital KTP used must be clearly legible. Members need to scan a photo of their Digital KTP and take a selfie in accordance with the specified requirements. Account verification helps members access a wider range of features and services. This process is also required to meet applicable security standards and regulations. If verification fails, members can try again by ensuring that the uploaded data is correct. We recommend that members always use original and valid documents so that verification can be processed smoothly.

    Articles in this section

  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What if I don't have a physical ID card (KTP) when verifying my account?
  • Why is my face not detected when verifying my account?
  • Non-individual Account Register Form Terms and Conditions
  • Can Foreigner Verification use a Permit Number instead of NIORA?
  • I have problems verifying my account with the statement “NPWP only consists of letters and numbers”
  • What is NIORA in the Account Verification Process?
  • Can foreigners verify an account without the use of KITAS/KITAP?
  • Will I be notified when my account verification is rejected or accepted?
  • I am a new user who wants to create an account at Indodax but does not have an NPWP, what should I fill in the NPWP column?

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