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What if I don't have a physical ID card (KTP) when verifying my account?

  1. INDODAX
  2. Verification
  3. How to Verify Your Account

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Members can verify their accounts using a Digital ID Card (KTP) to enhance transaction security and convenience. This verification process aims to ensure that the member's identity matches official data. The Digital KTP used must be clearly legible. Members need to scan a photo of their Digital KTP and take a selfie in accordance with the specified requirements. Account verification helps members access a wider range of features and services. This process is also required to meet applicable security standards and regulations. If verification fails, members can try again by ensuring that the uploaded data is correct. We recommend that members always use original and valid documents so that verification can be processed smoothly.

    Articles in this section

  • Is it possible to verify an Indodax account without using an ID card?
  • Is it possible to perform face verification using the back camera?
  • Why Does the "Verification at Risk of Rejection" Notification Appear When Verifying an Account on Indodax?
  • Why do I receive a "Sorry, it looks like there's a problem with your camera" notification when verifying my account on Indodax?
  • What is the Function of Filling in the ‘Country of Residence’ Data During Account Verification?
  • Why does the account verification process display the notification "Our system cannot read your ID. Please take another photo"?
  • Will the Username Affect the Account Verification Process if the Username and the Full Name on the Identity Document are Different?
  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What should I do if I forget my account and can’t verify with a new account?
  • Can I get a photo of myself during account verification?

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  • How to Verify my Indodax Account?

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