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Does account verification only apply to new users?

  1. INDODAX
  2. Akun
  3. Registration and Verification

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Account verification at Indodax is only required the first time a member creates an account at Indodax. This verification process aims to ensure the validity of the user's identity. However, in some cases members will be asked to re-verify. This usually happens if the identity card registered on the account is not E-KTP for Indonesian citizens or if the passport validity period for foreigners has expired. Confirmation of re-verification is needed so that the data on the account is always up-to-date and in accordance with the applicable terms and conditions. This process also helps maintain account security and comply with applicable regulations. Thus, Indodax can continue to provide safe and reliable services for all members.

    Articles in this section

  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What if I don't have a physical ID card (KTP) when verifying my account?
  • Why is my face not detected when verifying my account?
  • Non-individual Account Register Form Terms and Conditions
  • Can Foreigner Verification use a Permit Number instead of NIORA?
  • I have problems verifying my account with the statement “NPWP only consists of letters and numbers”
  • What is NIORA in the Account Verification Process?
  • Can foreigners verify an account without the use of KITAS/KITAP?
  • Will I be notified when my account verification is rejected or accepted?
  • I am a new user who wants to create an account at Indodax but does not have an NPWP, what should I fill in the NPWP column?

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