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Does account verification only apply to new users?

  1. INDODAX
  2. Verification
  3. How to Verify Your Account

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Account verification at Indodax is only required the first time a member creates an account at Indodax. This verification process aims to ensure the validity of the user's identity. However, in some cases members will be asked to re-verify. This usually happens if the identity card registered on the account is not E-KTP for Indonesian citizens or if the passport validity period for foreigners has expired. Confirmation of re-verification is needed so that the data on the account is always up-to-date and in accordance with the applicable terms and conditions. This process also helps maintain account security and comply with applicable regulations. Thus, Indodax can continue to provide safe and reliable services for all members.

    Articles in this section

  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What should I do if I forget my account and can’t verify with a new account?
  • Can I get a photo of myself during account verification?
  • Is my account still safe when I haven't verified it?
  • I'm having trouble with account verification with notifications "Please use a different number from the main mobile number. Can use the mobile number of relatives, friends, family, relations or relatives"
  • What if I don't have a physical ID card (KTP) when verifying my account?
  • Why is my face not detected when verifying my account?
  • Can Foreigner Verification use a Permit Number instead of NIORA?
  • I have problems verifying my account with the statement “NPWP only consists of letters and numbers”
  • Can foreigners verify an account without the use of KITAS/KITAP?

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  • I wanted to create an account but failed with the notification “An account with this ID No. already exists. Please check again”
  • Why am I asked to verify my account again when adjusting my account name on Indodax?
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