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Does account verification only apply to new users?

  1. INDODAX
  2. Verification
  3. How to Verify Your Account

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Account verification at Indodax is only required the first time a member creates an account at Indodax. This verification process aims to ensure the validity of the user's identity. However, in some cases members will be asked to re-verify. This usually happens if the identity card registered on the account is not E-KTP for Indonesian citizens or if the passport validity period for foreigners has expired. Confirmation of re-verification is needed so that the data on the account is always up-to-date and in accordance with the applicable terms and conditions. This process also helps maintain account security and comply with applicable regulations. Thus, Indodax can continue to provide safe and reliable services for all members.

    Articles in this section

  • Is it possible to verify an Indodax account without using an ID card?
  • Is it possible to perform face verification using the back camera?
  • Why Does the "Verification at Risk of Rejection" Notification Appear When Verifying an Account on Indodax?
  • Why do I receive a "Sorry, it looks like there's a problem with your camera" notification when verifying my account on Indodax?
  • What is the Function of Filling in the ‘Country of Residence’ Data During Account Verification?
  • Why does the account verification process display the notification "Our system cannot read your ID. Please take another photo"?
  • Will the Username Affect the Account Verification Process if the Username and the Full Name on the Identity Document are Different?
  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What should I do if I forget my account and can’t verify with a new account?
  • Can I get a photo of myself during account verification?

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