Registration and Verification
Registration and Verification
- How do I take a photo of myself with a paper that has the words “Indodax + full name + signature”?
- Why am I asked to verify my account again when adjusting my account name on Indodax?
- Do I have to adjust my account name if I change my name on my E-KTP?
- How to Verify if the camera on a mobile device is not functioning properly?
- Why can't I Verify my account with the statement "An error ocurred. Please try again in a few minutes"?
- Can I use an expired ID card for verification?
- Why was my verification process rejected with the statement "The identity photo attached is not in accordance with the provisions due to graffiti on the Identity"?
- Why can't I register an account with the statement "Phone Number Relatives formats are incorrect! Fill only with numbers and start with the country code"?
- Do I need account verification if I just want to use a cryptocurrency wallet?
- What is Referral ID?
- What if I don't have a referral ID at the time of account registration?
- Why am I unable to verify with the statement ‘The data does not match the national database, please check with the relevant parties. If so, please apply for verification again’?
- Can I create an account again after deleting my Indodax account?
- Why do I have a Verification problem with the statement ‘The name on the Identity is different. Please verify again by using the name that matches the identity’?
- Is there a limit to the number of accounts I can verify?
- Can I use a damaged ID card for account verification?
- Why can't I create an Indodax account with the caption "This username is already in used"?
- Why when registering an account is there a notification with the caption "Hi, we are unable to process your request at the moment, please try again later"?
- What should I do if I lose access to the documents required for verification?
- Can I use a friend or family member's account for verification?
- What should I do if I don't have the necessary documents for verification?
- Do I need to re-verify after some time?
- Do I need face verification during account verification?
- Can the identity registered on the Indodax account be changed to another person's identity?
- Can we find out when we verify our Indodax account?
- Can I use an identity document issued by the local government for account verification?
- Can I withdraw my crypto assets without account verification?
- Can I trade without account verification?
- Is account verification mandatory?
- How can I find out if my account has been verified?