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Do I have to adjust my account name if I change my name on my E-KTP?

  1. INDODAX
  2. Akun
  3. Registration and Verification

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Yes. If you make a name change on your E-KTP identity, it is very important to adjust the Indodax account name so that later you do not experience problems when depositing and withdrawing rupiah. This name adjustment can be done by contacting the Indodax support team via email at support@indodax.com. In the submission, you can first inform that you have changed the name on the E-KTP identity then please attach the following required data:

  • Old name:
  • New name:
  • Username:
  • Email :
  • Scan / photo of the latest KTP:
  • Scan/photo of bank account name:
  • Scan/photo of Family Card (KK):
  • The reason the account name does not match the KTP name:

If the data you attach is correct, our related team will help to update your Indodax account data. If there are further questions regarding this process, the Indodax support team is ready to assist you throughout the adjustment process.

 

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