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How can I find out if my account has been verified?

  1. INDODAX
  2. Akun
  3. Registration and Verification

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To see your account verification status, you can follow these steps:

Through the Indodax application:

  • On the homepage of your Indodax application, please open the "Account Settings" menu located in the upper right corner of your screen.
  • If your account has been verified, a "Verified" statement will appear above your full name.

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Through the Indodax website:

  • On the homepage of your Indodax website, please open the "Profile & Settings" menu located in the upper right corner of your screen.

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  • If your account has been verified, a "Verified" statement will appear in the verification column.

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  • Non-individual Account Register Form Terms and Conditions
  • Can Foreigner Verification use a Permit Number instead of NIORA?
  • I have problems verifying my account with the statement “NPWP only consists of letters and numbers”
  • What is NIORA in the Account Verification Process?
  • Can foreigners verify an account without the use of KITAS/KITAP?
  • Will I be notified when my account verification is rejected or accepted?
  • I am a new user who wants to create an account at Indodax but does not have an NPWP, what should I fill in the NPWP column?
  • Why was my data change application rejected with the reason “Please re-submit by attaching a photo of E-KTP identity only in the photo identity column”?
  • My data change request was rejected because I didn't answer the phone call from Indodax Team, can I be contacted again without making a request?

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  • How to contact Indodax?
  • How to verify my Indodax Account?
  • Why do I have to verify my account in Indodax?
  • How long do I have to wait until my account is verified by Indodax?
  • Terms and Conditions

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