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Why am I unable to verify with the statement ‘The data does not match the national database, please check with the relevant parties. If so, please apply for verification again’?

  1. INDODAX
  2. Aplikasi
  3. A Failure Notification Appears in the App

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We inform you that if your verification is rejected with the statement ‘Data does not match the national database’. We advise you to check with the relevant Dukcapil first. If you have checked with the relevant Dukcapil, please try to verify your account again by following these guidelines : How to verify my Indodax Account? 

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