Aplikasi
- Why is there a “Policy Update” notification on my account?
- Why Does the 'No Passkeys Available' Notification Appear When Logging In?
- Why Does the "Passkey Validation Failed" Notification Appear When Revoking Passkey Access?
- Why Does the 'Failed to Validate Passkey' Notification Appear When Logging In?
- What should you do when you see the error notification “Keystore Operation Failed”?
- Why does the notification “Incorrect Password! Please try again” appear when logging into the Indodax app? See all 28 articles
A Failure Notification Appears in the App
- Why is my App blocked with a failed notification "Perform the face verification process via the App to open an account. Get the latest version of Indodax mobile app only on Google play and App store”?
- What should I do if it says "Sorry, we were unable to process your verification request. Please try again later."?
- Why do I get logged out automatically from my account?
Issues With Data Changes in the App
- How to Cancel Order on Indodax Pro App?
- Is there a fee when canceling an order?
- Why is my order pending for days?
- Why can't I cancel a pending order with the statement “Error, please try again later”?
- Why can't I trade with a failed notification “Transactions are too large for market method. Please enter a smaller nominal”?
Application
- Why can't I trade using Indodax Pro?
- How long will it take for my coin buy/sell order transaction to be successful?
- I sold digital assets in the USDT market but the rupiah balance did not increase
- How long is the estimated time for my coin buy/sell transaction to be successful?
- Why is there a frozen balance in my Indodax account but no coin order history in Indodax account?
- What are the Advantages and Disadvantages of Holding Digital Assets? See all 15 articles
Issues When Placing Buy/Sell Orders for Coins on the App
- How to trade for newly listing coins?
- Why don't I find a market/instant method when buying or selling coins?
- What should I do if the notification “Your transaction could not be processed due to price tolerance limit protection in the market. Please try again with a smaller price and amount” when buying/selling coins?
- Can I purchase digital assets in the USDT market directly using my rupiah balance?
- Is there a possibility for my pending order to expire?