We would like to inform you that Indodax is a secure platform for buying and selling on the Indodax market, provided the platform is used in accordance with the established procedures and users take steps to safeguard their personal accounts. Indodax is officially registered and regulated. To ensure that every buy and sell transaction remains secure, Indodax provides various security features that users can enable:

• Two-Factor Authentication (2FA): Users are required to use additional verification (such as an Authenticator app or SMS OTP) before logging in or withdrawing funds.

• Email Verification: Every asset withdrawal requires confirmation via the user’s personal email address to prevent unauthorised transactions by third parties.

• KYC Verification System: Every user must verify their identity (ID card) to ensure there is no money laundering or account misuse.

Although Indodax’s system is very robust, security also depends on user vigilance. Here are some security measures for you:

• Use a Unique Password: Do not use the same password as for your email or other social media accounts.

• Beware of Phishing: Always ensure you log in via Indodax’s official website or the official app from the Play Store/App Store.

• Keep Personal Data Confidential: Never disclose your OTP code or PIN to anyone, including those claiming to be Indodax staff.