Please be advised that if you are unable to log in and receive the error message "Keystore Operation Failed - 9104 - 9999", please follow these steps:

• Clear the app cache on the device you are using to access Indodax.

• Please restart the device you are using.

• Ensure your internet connection is stable or try using a different provider that is working properly.

• Log in to your Indodax account using a different device.

• Make sure you are using the latest version of the Indodax app.

• Please reload the page or log in again.

If the issue persists, please contact our support team via email at support@indodax.com, our Call Center at (021) 5065-8888, or the Live Chat feature on the Indodax app and website for further assistance.