We would like to inform you that if you are having trouble canceling a pending buy/sell order with an "Error, please try again later" notification, we recommend that you follow these steps:

• Restart your device.
• Clear cache The application used
• Make sure your internet network is stable.
• Please try periodically.
• You can try to cancel the order through the website first.

If you still have problems when you have tried to cancel the order on the application and website. Please contact our support service at Email: support@indodax.com, Call Center: (021) 5065-8888 and Live Chat Feature on Indodax Application and Website so that further checking can be assisted.