1. After you successfully register an account and verify your email, you will be directed to verify (KYC). Currently, KYC can only be done on the Indodax mobile application. So, make sure you have downloaded the Indodax mobile application after registration and email verification and please prepare your Identity card (E-KTP for Indonesian citizens, Passport and KITAP/KITAS for foreigners) in physical form for the verification process.
2. After having an Indodax account and downloading the Indodax mobile application, please login to the Indodax mobile application and please open the account settings menu.
3. Next, please click “Verify Your Account” and “Start Account Verification”.                                   

1. Next, you will see this page. There are 3 steps to do KYC at Indodax. First, to verify ID card click "Start".
2. Please fill in your nationality, then click “Next”.

1. You will be directed to, click “Take Photo/camera shutter button”. In order for the Indodax app to use your device's camera to take a photo of the ID card, please allow the Indodax app if a permission request pop-up appears from your device settings. 

1. Next, please take a photo of your E-KTP. Make sure the captured photo fits within the provided frame. Ensure that your phone's camera is functioning correctly and that there is adequate lighting. This process is crucial to verify your account.
2. Please review the photo you have taken. If you are satisfied, click 'Next'.

1. Please enter your E-KTP details, check the 'Lifetime' validity box, and then click "Save". You will be directed to the second step to fill in your 'Personal Details'. Please select the "Next".

1. Please complete your "Personal". Kindly enter your information exactly as it appears on your E-KTP, and also fill out the 'Relatives' and 'Financial' tabs. Once you are done, click "Save".

1. The third step is Face Detection. Please click "Start Face Verification" to do the 'Face Detection Test'. Make sure the camera on your handphone functions well. Do not use glasses, a mask, and have sufficient lighting. You need to follow the directions shown on your screen so that the system can perform verification on your face. This process is very important to do in order to ensure the validity of your account. The recording only lasts a few seconds, pay attention to your recording time.
2. If it is successful, then the next page will be visible and you only need to click “Next”.

1. After completing the three KYC steps above, please confirm the data to be submitted by clicking the "Next".

1. You need to agree to the Terms and Conditions by clicking the “Agree and Submit” button.

2. Next, you only need to wait a maximum of 1x24 hours for the verification process that will be done by the Indodax team. You can continue to explore the application while waiting for your verification application to be approved. If successful, you will get an email. Also activate the push notification feature on your handphone for your KYC result information.

3. In some cases, there is a possibility the KYC process requires more time because of further checks that are needed. When this happens, you only need to wait calmly and your KYC process will be completed in less than 2x24 hours.

How to Verify Your Account for Foreign Nationals:

1. After you successfully register an account and do email verification, you will be directed to do verification (KYC). At this time, KYC can only be done on the Indodax mobile application. So, make sure you have downloaded the Indodax mobile application after registration and email verification and please prepare your Identity card (E-KTP for WNI, Passport and KITAP/KITAS for WNA) in physical form for the verification process.
2. After having an Indodax account and downloading the Indodax mobile application, please do a login on the Indodax mobile application and please open the account settings menu.
3. Next, please click the button “Verify Your Account” and “Start Account Verification”.

1. You will see this page, which outlines the 3 steps to complete KYC on Indodax. The first step is to verify your identity card, please click the "Start" button to begin.
2. Please select your country of origin, and then click "Next".

1. You will be directed to “Take Photo/camera shutter button”. So that the Indodax application can use your device's camera to take a photo of the identity card, please allow the Indodax application if a permission request pop-up appears from your device's settings.

1. Next, please take a photo of your Passport and make sure the Passport photo that is taken is placed in the available area. Make sure the camera on your handphone functions well and has sufficient lighting. This process is very important to do in order to ensure the validity of your account.
2. Pay attention again to the Passport photo that is taken, if done click "Next".

1. Please fill in your Passport details and select the validity period of your Passport, then click "Save".

2. Next, please take a photo of your KITAS/KITAP by clicking the "Take Photo" button.

1. Please make sure the KITAS/KITAP photo that is taken is placed in the available area. Make sure the camera on your handphone functions well and has sufficient lighting. This process is very important to do in order to ensure the validity of your account. Pay attention again to the KITAS/KITAP photo that is taken, if done click "Next".
2. Next, you will be directed to the second step to fill in your 'Personal Data'. Please select "Next".

1. Please complete your "Personal Data". Kindly enter your information exactly as it appears on your E-KTP, and also fill out the 'Relatives' and 'Financial' tabs. Once you are done, click "Save".

1. The third step is Face Detection. Please click "Next" and "Start Face Verification" to do the 'Face Detection Test'. Make sure the camera on your handphone functions well. Do not use glasses, a mask, and have sufficient lighting. You need to follow the directions shown on your screen so that the system can perform verification on your face. This process is very important to do in order to ensure the validity of your account. The recording only lasts a few seconds, pay attention to your recording time.

2. If it is successful, then the next page will be visible and you only need to click “Continue”.

1. After completing the three KYC steps above, please confirm the data to be submitted by clicking the "Next".

1. You need to agree to the Terms and Conditions by clicking the “Agree and Submit” button.

2. Next, you only need to wait a maximum of 1x24 hours for the verification process that will be done by the Indodax team. You can continue to explore the application while waiting for your verification application to be approved. If successful, you will get an email. Also activate the push notification feature on your handphone for your KYC result information.

3. In some cases, there is a possibility the KYC process requires more time because of further checks that are needed. When this happens, you only need to wait calmly and your KYC process will be completed in less than 2x24 hours.