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Do I need to re-verify after some time?

  1. INDODAX
  2. Verification
  3. How to Verify Your Account

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Yes, you will need to re-verify if the identity document you used previously when verifying has expired or there are data changes to the identity you used previously. Please contact our support service to update your identity document.

    Articles in this section

  • Is it possible to verify an Indodax account without using an ID card?
  • Is it possible to perform face verification using the back camera?
  • Why Does the "Verification at Risk of Rejection" Notification Appear When Verifying an Account on Indodax?
  • Why do I receive a "Sorry, it looks like there's a problem with your camera" notification when verifying my account on Indodax?
  • What is the Function of Filling in the ‘Country of Residence’ Data During Account Verification?
  • Why does the account verification process display the notification "Our system cannot read your ID. Please take another photo"?
  • Will the Username Affect the Account Verification Process if the Username and the Full Name on the Identity Document are Different?
  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What should I do if I forget my account and can’t verify with a new account?
  • Can I get a photo of myself during account verification?

Related articles

  • How to Contact Indodax?
  • How to Verify my Indodax Account?
  • My account has been verified in the past, why am I being asked to verify my account again?
  • Why am I asked to verify my account again when adjusting my account name on Indodax?
  • Can we find out when we verify our Indodax account?

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