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Can I use an expired ID card for verification?

  1. INDODAX
  2. Verification
  3. How to Verify Your Account

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No, this cannot be done. You can only use E-KTP (Indonesian citizen) / Passport (foreigner) that is still in active status. So if your identity document is no longer active, we can suggest you to make the document again first and submit a verification request again if you already have an identity document that is still in active status.

    Articles in this section

  • Is it possible to verify an Indodax account without using an ID card?
  • Is it possible to perform face verification using the back camera?
  • Why Does the "Verification at Risk of Rejection" Notification Appear When Verifying an Account on Indodax?
  • Why do I receive a "Sorry, it looks like there's a problem with your camera" notification when verifying my account on Indodax?
  • What is the Function of Filling in the ‘Country of Residence’ Data During Account Verification?
  • Why does the account verification process display the notification "Our system cannot read your ID. Please take another photo"?
  • Will the Username Affect the Account Verification Process if the Username and the Full Name on the Identity Document are Different?
  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What should I do if I forget my account and can’t verify with a new account?
  • Can I get a photo of myself during account verification?

Related articles

  • How to Verify my Indodax Account?
  • Why can't I Verify my account with the statement "An error ocurred. Please try again in a few minutes"?
  • Terms and Conditions
  • How to change personal information (Phone Number, Email, Address, Emergency Contact)
  • Can I use my driver's license to verify my account?

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