We would like to inform you that if you encounter an error notification stating “Keystore Operation Failed” on your Indodax application, please follow these steps first:

• Clear/delete the app cache on the device you use to access Indodax.

• Please restart the device you are using.

• Ensure that your internet connection is stable or use another provider that is still running smoothly.

• Log in to your Indodax account using another device.

• Ensure that you are using the latest version of the Indodax app.

• Please reload or log in again.

For information on how to clear the cache on your device, please follow the steps outlined in the following article: click here.