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Can I log into my account with a new device even if my account is connected to biometrics access?

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Yes, you can. You can still login to your indodax account through Indodax App even if you are using a new device. Please make sure your email and password combination is correct. For account security confirmation, an OTP code will be sent to the main phone number registered to your Indodax account via SMS/WhatsApp.

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