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Why can't my Indodax account be used with the statement “Your device is not eligible to run this activity”?

  1. INDODAX
  2. Mobile Apps
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We inform you that we have implemented a mechanism to protect the Indodax App and member data from various threats, including potential fraud through modified devices. Therefore, the Indodax App can only be accessed through devices that are in original condition, without modification, rooting, or jailbreak. If you are unable to use your Indodax account with a description that “Your device is not eligible to run this activity” this is because our system has detected a modification on your device. As a result, you are unable to use the device to access the Indodax App. We recommend that you use another device that is not modified to ensure an optimal and safe experience when using the Indodax App. Also, please ensure that you download the Indodax App from the official Playstore or Appstore and do not use third parties.

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