Indodax would like to inform all members about the time required for the data change process. Data changes made through the Indodax application using the face detection test process take up to 1x24 hours. Please for the account owner himself later to do a face detection test so that your data change process can run smoothly. Meanwhile, for data changes such as email addresses whose data submissions are sent via email at support@indodax.com, the process can take no later than 7 working days if your registered telephone number can be contacted.

We are committed to processing all requests as quickly and efficiently as possible for your convenience and security. If you have any further questions or require assistance during this process, our customer support team is ready to help you at any time.