We would like to inform you that the process of withdrawing assets using a username does not require selecting a network. Withdrawing crypto assets using a username is classified as an internal transaction. This means that the transfer of these assets takes place entirely within the Indodax internal ecosystem, not on a public blockchain network.

The username feature is designed exclusively to facilitate the transfer of assets to fellow members who are registered and verified on the Indodax platform. Since the sender and recipient are on the same platform, the system does not need to process the transaction through an external blockchain network.

Benefits of Withdrawing Using a Username:

Since the transaction does not pass through the blockchain network, this method offers several advantages for users, including:

• Instant Transfer Process: Sent assets will immediately enter the recipient’s digital wallet in real-time without needing to wait for block confirmation from miners or validators.

• No Network Errors: Eliminates the risk of asset loss that often occurs due to user errors in selecting the sending network (for example, accidentally sending assets from an ERC-20 network to a BEP-20 wallet).

• Cost Efficiency: Internal transactions are not subject to network fees (gas fees), which often fluctuate on public blockchain networks.