We apologize for any inconvenience you may have experienced when withdrawing digital assets. If you encounter the error notification “Operation cannot be completed (CoreNetwork.ErrorResponse error)”, this error generally indicates a network connection disruption or a cache data issue that is preventing your withdrawal request from being processed. To resolve this issue, which is often client-side (on the user's device), we recommend that you follow these steps:
Log out and re-login to your account.
Make sure you have a stable internet connection.
Clear the app’s cache (temporary data).
Update the Indodax app to the latest version.
Restart your phone or device.
Try using a different device.
If you have tried all of the above troubleshooting steps and the withdrawal issue persists, please contact our support service immediately for further assistance.
You can contact us through the following official channels:
Email: support@indodax.com
Call Center: (021) 5065-8888
Live Chat Feature: Available on the official Indodax App and Website.