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Why Can't I Withdraw Digital Assets With the Notification “Operation Could Not Be Completed”?

  1. INDODAX
  2. Withdraw Digital Asset
  3. How to Withdraw Digital Assets

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We apologize for any inconvenience you may have experienced when withdrawing digital assets. If you encounter the error notification “Operation cannot be completed (CoreNetwork.ErrorResponse error)”, this error generally indicates a network connection disruption or a cache data issue that is preventing your withdrawal request from being processed. To resolve this issue, which is often client-side (on the user's device), we recommend that you follow these steps:

  • Log out and re-login to your account.

  • Make sure you have a stable internet connection.

  • Clear the app’s cache (temporary data).

  • Update the Indodax app to the latest version.

  • Restart your phone or device.

  • Try using a different device.

If you have tried all of the above troubleshooting steps and the withdrawal issue persists, please contact our support service immediately for further assistance.

You can contact us through the following official channels:

  • Email: support@indodax.com 

  • Call Center: (021) 5065-8888

  • Live Chat Feature: Available on the official Indodax App and Website.

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    Articles in this section

  • Why Can't I Withdraw Digital Assets With the Notification “Operation Could Not Be Completed”?
  • Why does a notification saying “Withdrawal Limit Reached” appear when withdrawing digital assets (crypto)?
  • Why can't I withdraw digital assets with the statement “You are not allowed to withdraw this currency”?
  • Does the total digital assets I receive when making a withdrawal include transaction fees?
  • Is it possible to withdraw coins that have been migrated?
  • Can I withdraw digital assets using the barcode?
  • Why can't I withdraw Digital Assets with the statement that “The recipient's wallet address you entered is incorrect”?
  • Why can't I withdraw digital assets with a failed description "Withdrawal amount is too small, please input a larger amount"?
  • Can the minimum Digital Asset Withdrawal be changed to smaller?
  • How do I see the digital asset withdrawal transaction fee?

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