Submit a request Sign in
 
Logo Logo
Categories
Submit a request
Sign in
Indodax Academy Blog Indodax INDODAX.COM

I have been trying to send my picture and a scan of my passport but I keep on failing. Why is this happening?

  1. INDODAX
  2. Akun
  3. Registration and Verification

browse

  1. Please check again the size of your file. We will only accept your photo and ID scan if they are not bigger than 3 MB per file.
  2. Please make sure that your internet connection is stable.

    Articles in this section

  • Tax Identification Number (NPWP) in Account Verification (KYC)
  • What if I don't have a physical ID card (KTP) when verifying my account?
  • Why is my face not detected when verifying my account?
  • Non-individual Account Register Form Terms and Conditions
  • Can Foreigner Verification use a Permit Number instead of NIORA?
  • I have problems verifying my account with the statement “NPWP only consists of letters and numbers”
  • What is NIORA in the Account Verification Process?
  • Can foreigners verify an account without the use of KITAS/KITAP?
  • Will I be notified when my account verification is rejected or accepted?
  • I am a new user who wants to create an account at Indodax but does not have an NPWP, what should I fill in the NPWP column?

Related articles

  • How long do I have to wait until my account is verified by Indodax?
  • Terms and Conditions
  • Why do I have to verify my account in Indodax?
  • Can I register an Indodax account using international phone number?
  • How to deposit via QRIS Method

Promoted articles

  • BCA Virtual Account Payment Guideline
  • Frequently Asked Questions (FAQ) of Alarm Price Feature

Was this article helpful?


Have more questions ? Submit a Request
×
Logo
English (US) Bahasa Indonesia 简体中文
Indodax.com © 2022