How to transfer the Rupiah balance on an Indodax account to your personal bank account via website:
- To withdraw funds, select "Wallet" and click "Withdraw on the IDR/Rupiah row". On the "Withdraw Rupiah" page, please follow the instructions carefully and fill in your withdrawal details.
- In the withdrawal method section please select 'Add address'
- In the 'Add Address' field you can select the method of withdrawal you want to make, withdrawal to bank account or withdrawal to pulsa.
- In the 'Search Bank' field please type your bank name and select.
- In the 'Add Bank Account' column, please enter the 'Account Number' and 'Account Label'. 'Account Label' is used as a transaction marker on the account (can be filled in randomly and cannot exceed 25 characters). Example of account label: Bank Account, Indodax Account, Withdrawal Account.
- Click 'Save'.
- Then, enter your 'Withdrawal Amount'. Indodax system will automatically calculate the amount of rupiah you receive. There will be an SMS fee of Rp 1,000 which will be deducted directly from the withdrawal amount. If you want to remove the SMS fee, please activate Google Authenticator.
- Click 'Send'.
- Please review your withdrawal 'Transaction Details' and ensure they are correct. Once confirmed, the withdrawal cannot be canceled.
- Click 'Confirm'.
- Please enter the 'Email Verification' code sent to your account email, then click 'Send Code' and enter the verification code that will be sent via WhatsApp service or Google Authenticator code if your account is connected to Google Authenticator.
- Then click 'Verify'
Notes: If you do not get the OTP code via Whatsapp, please click 'Send Code' 2 (two) times, then on the 3 (third) opportunity the OTP will automatically be sent 'via SMS' service. You only have 5 (five) opportunities to request OTP, if you have exceeded please wait for the next 15 minutes.
- Withdrawal is being processed. Please wait for our finance team to validate your withdrawal. The withdrawal process may take up to 1 bank working day. For information on Rupiah withdrawal details, please click here.
How to withdraw your IDR assets to a bank account via Indodax App:
- On the home page please select the 'Wallet' menu
- Select the 'Withdraw' menu
- On the withdraw rupiah page please select '+ Add address' to select the rupiah withdrawal method to be used.
- Please select 'Withdrawal Method', then select the 'Bank' you wish to use.
- Please enter the 'Account Number' and 'Account Label'. Account Label is used as a transaction marker on the account (can be filled randomly and must not exceed 25 characters). Example of creating an 'Account Label': Withdraw Indodax, Bank Account, Indodax Account.
- Next click 'Save Address'.
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Enter your 'Total Withdrawal'. Then click 'Continue'
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On the withdrawal confirmation page please select 'Withdraw IDR'.
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Please enter the application 'PIN'.
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Please do security verification by choosing Click 'Get Code' to get OTP code via email which will be sent to the email registered in your Indodax account and also please click 'Get Code' to get OTP code via Whatsapp which will be sent to Whatsapp application according to the phone number registered in your Indodax account or if you use 'Google Authenticator' then please enter your Google Authenticator code.
Notes: If you do not get the OTP code via Whatsapp, please click 'Send Code' 2 (two) times, then on the 3 (third) opportunity the OTP will automatically be sent 'via SMS' service. You only have 5 (five) opportunities to request OTP, if you have exceeded please wait for the next 15 minutes.