If the rupiah withdrawal made by the member fails with the status “Failed”, one of the causes is the difference in the name of the account receiving the funds with the Indodax account name. The name on the bank account must match the name registered in your Indodax account. This is part of the security policy to protect your transactions. Make sure the name information used is correct and appropriate before making a withdrawal. If an error occurs, you can update your account data or contact Indodax customer service for further assistance. This verification process aims to prevent account abuse and ensure secure transactions.
Why is my rupiah withdrawal status ‘Failed’?
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