We inform you that if your Rupiah withdrawal is canceled because your Indodax account is verified with an identity that is no longer valid at Indodax (SIM / Passport), we direct you to contact our support service by attaching the latest E-KTP / Passport at Email: support@indodax.com, Call Center: (021) 5065-8888 and Live Chat Feature on the Indodax Application and Website to update the data on your Indodax account so that you can process IDR withdrawals on your Indodax account.