We inform you that if your Rupiah Withdrawal is canceled because the name on the account and the name on the account do not match, we recommend that you recheck the Bank account that you want to use for Rupiah Withdrawal whether it has the same name as the name on the Indodax account. If the bank account name matches the name on the Indodax account, please try to withdraw Rupiah again by following the guidelines on the following page : How to Withdraw Rupiah Balance From My Indodax Account