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Is it possible to delete transaction history with a status of “Cancelled” from an Indodax account?

  1. INDODAX
  2. Withdraw Rupiah
  3. Canceled

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No. Transaction history, including entries marked as “Cancelled,” is permanent and cannot be deleted from the Indodax system. Cancelled entries serve as proof that the order was once placed. Your transaction history serves as a record of all the trading decisions you have made.

Indodax is committed to providing transparent, tamper-proof transaction data. Transaction history, including canceled orders, is an important permanent record. We recommend that you use this history as a valuable tool to analyze your trading strategies and improve your future results.

    Articles in this section

  • Is it possible to delete transaction history with a status of “Cancelled” from an Indodax account?
  • Why is my rupiah withdrawal status ‘Failed’?
  • Why was my rupiah withdrawal rejected even though the account name and account name of the recipient of the funds are the same?
  • Why was my IDR withdrawal canceled with the statement "Sorry, because your Indodax account is verified with an identity that is no longer valid at Indodax (driver's license / passport), we can not process your IDR withdrawal"?
  • Why was my IDR withdrawal canceled with the statement "There was a failure during the process of sending funds to the recipient account number. Please withdraw IDR again through your Indodax account"?
  • Why was my IDR withdrawal cancelled with the description ‘The name on the account and the name on the account do not match’?
  • Why was my rupiah withdrawal canceled?
  • What if I have already made a withdrawal to an inactive bank account?

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