If you experience problems when making a rupiah withdrawal transaction with a notification that appears “too many code requests” it is because you have requested to send the code many times in a short period of time. So that for the security of your account the Indodax system will ask you to wait for 3 minutes first, then request to send the code again. Here are the things you can do if you don't receive the rupiah withdrawal OTP code:
- Please check the spam, promotion, social folder or try to check the email inbox capacity (whether it can still receive new emails or not).
- Make sure the internet network connection on the provider / wifi that you use is in good and stable condition.
- Restart the device being used.
- Try again within the next 15-30 minutes.
- If you previously tried on the Indodax application, at this time we recommend you to use the indodax.com website using a browser.