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Why can't I make a withdrawal with a failed notification “Your Indodax App PIN is invalid”?

  1. INDODAX
  2. Rupiah
  3. Withdraw

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If while you are doing a withdrawal on your Indodax account, there is a failed notification with the caption “Your Indodax application PIN is invalid. Repeat the verification process and make sure all the required info is correct” we direct you to repeat the withdrawal process on your Indodax account first, then please enter the Indodax application PIN correctly. However, if you do not remember the Indodax application PIN, please follow the guidelines on the following page to change your Indodax application PIN : link 

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  • Why is there a frozen balance in my Indodax account but no coin order history in Indodax account?
  • Why was my rupiah withdrawal rejected even though the account name and account name of the recipient of the funds are the same?
  • Why when making a rupiah withdrawal am I charged Rp 11,000 when the information stated that the withdrawal fee is Rp 10,000?
  • How many bank accounts can I store in my Indodax account in the rupiah withdrawal menu?
  • Is it possible to withdraw rupiah to an account not in the member's own name?
  • Can I send IDR balance to other Indodax members?
  • Why can't I make a withdrawal with a failed notification “Your Indodax App PIN is invalid”?
  • Why does the notification appear 'Invalid Indodax application PIN. Please do the verification process again and make sure all the required information is correct' when making a rupiah withdrawal transaction?
  • I am unable to withdraw Rupiah because the registered phone number is no longer active. What should I do?

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  • I am unable to access my account because I have forgotten the PIN for the Indodax App. What should I do?
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  • How to contact Indodax?
  • Why does the notification appear 'Invalid Indodax application PIN. Please do the verification process again and make sure all the required information is correct' when making a rupiah withdrawal transaction?
  • Is it possible to withdraw rupiah to an account not in the member's own name?

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