Google Authenticator is an application designed to enhance the security of your account against theft or hacker attacks. It generates unique PIN codes that change periodically. By enabling Google Authenticator, you'll be asked to enter a different PIN code each time you log in or make a withdrawal. This feature can replace SMS verification with PIN codes if preferred. Additionally, activating Google Authenticator eliminates any extra charges for SMS verification during transactions.
How to activate the Google Authenticator on your Indodax account.
If you are accessing your account via website:
- Login to your account in indodax.com, navigate the ‘Google Authenticator’ menu.
- You will be redirected to this page:
If you are accessing your account via Indodax application:
- Please open your Indodax application and proceed with the login.
- Select the 'Account Settings' menu.
- Choose 'Account Security'
- Select 'Google Authenticator'
- Click on 'Next'
- A barcode will appear on your screen, or you may use the alphanumeric code combination provided.
- Please enter the confirmation code you see in the Google Authenticator App.
- Select the available verification method to get the verification OTP. Then, please enter your verification code in the field provided.
How to install Google Authenticator on Android:
- To install Google Authenticator, you need at least Android 2.1.
- Open Google Play Store
- Search for Google Authenticator
- Download and install the app
- Open the Google Authenticator
- Choose Begin setup
- Select the + Symbol
- Select Scan QR code or enter setup key
- If you choose to scan the QR code, point the camera at the QR Code that appears on your Indodax account, then enter the PIN that appears from the google authenticator application. Then your account is automatically connected to Google authenticator.
- Or enter the setup key that you have copied previously from the Indodax application, then copy the setup key and give the code name in the field provided.
- Click Add
- From now on every time you try to login you will be asked to enter the code from Google Authenticator. We will also ask for a pin for every digital asset and Rupiah withdrawal process to secure your account.
How to install Google Authenticator on iOS (Apple):
- To be able to install Google Authenticator, you will need at least iOS 5.0.
- Open the App Store
- Search for Google Authenticator
- Download and install the app
- Open the Google Authenticator
- Select the + Symbol
- Select Scan QR code or enter setup key
- If you choose to scan the QR code, point the camera at the QR Code that appears on your Indodax account, then enter the PIN that appears from the google authenticator application. Then your account is automatically connected to Google authenticator.
- Or enter the setup key that you have copied previously from the Indodax application, then copy the setup key and give the code name in the field provided.
- Click Add
- From now on every time you try to login you will be asked to enter the code from Google Authenticator. We will also ask for a pin for every digital asset and Rupiah withdrawal process to secure your account.
How to install Google Authenticator on PC/Laptop:
To install Google Authenticator on your PC/Laptop, make sure you have Google chrome browser installed. If not, get your Google chrome browser here: https://www.google.com/chrome/browser/
- From the Google Chrome browser, open http://goo.gl/YBhl7u
- Click on “+ Free” button to install Google Authenticator, Click OK on notification
- Google Authenticator button will appear on the top right of the Google Chrome, click it
- Click on the Pencil symbol
- Click the Plus button
- Choose Import Secret
- In the right part of the page, under the QR code you can find the secret key, copy the code
- Back to Authenticator, fill the account box with Indodax.com and then paste the code in the secret box, click OK
- You’ll find the authenticator PIN
- Enter the PIN in the Google Authenticator PIN box, and Click “Save”
- From now on every time you try to login you will be asked to enter PIN from your Google Authenticator. we will also ask PIN for every withdrawal processes.
Google Authenticator is connected to your device. If you want to change the phone/device that has Google Authenticator installed, make sure you have migrated the Google Authenticator to the new device.