Authenticator is an application designed to enhance the security of your account against theft or hacker attacks. It generates unique PIN codes that change periodically. By enabling Authenticator, you'll be asked to enter a different PIN code each time you log in or make a withdrawal. This feature can replace SMS verification with PIN codes if preferred. Additionally, activating Authenticator eliminates any extra charges for SMS verification during transactions.
How to activate the Authenticator on your Indodax account.
If you are accessing your account via website:
Login to your account in indodax.com, navigate the ‘Authenticator’ menu.
You will be redirected to this page:
If you are accessing your account via Indodax application:
Please open your Indodax application and proceed with the login.
Select the 'Account Settings' menu.
Choose 'Account Security'.
Select 'Authenticator'.
Click on 'Continue'.
A barcode will appear on your screen, or you may use the alphanumeric code combination provided.
Please enter the confirmation code you see in the Authenticator App.
Please select the SMS/WhatsApp verification method to get the verification OTP. Next, enter your verification code in the field provided.
How to install Authenticator on Android:
To install Authenticator, you need at least Android 2.1.
Open Play Store.
Search for Authenticator e,g ‘Microsoft Authenticator’, ‘Authy’ or ‘Google Authenticator’.
Download and install the app.
Open the Authenticator.
Choose Begin setup.
Select the + Symbol.
Select Scan QR code or enter setup key.
If you choose to scan the QR code, point the camera at the QR Code that appears on your Indodax account, then enter the PIN that appears from the authenticator application. Then your account is automatically connected to the authenticator.
Or enter the setup key that you have copied previously from the Indodax application, then copy the setup key and give the code name in the field provided.
Click Add.
From now on every time you try to login you will be asked to enter the code from Authenticator. We will also ask for a pin for every digital asset and Rupiah withdrawal process to secure your account.
How to install Authenticator on iOS (Apple):
To be able to install Authenticator, you will need at least iOS 5.0.
Open the App Store
Search for Authenticator e,g ‘Microsoft Authenticator’, ‘Authy’ or ‘Google Authenticator’.
Download and install the app.
Open the Authenticator.
Select the + Symbol.
Select Scan QR code or enter setup key.
If you choose to scan the QR code, point the camera at the QR Code that appears on your Indodax account, then enter the PIN that appears from the authenticator application. Then your account is automatically connected to the authenticator.
Or enter the setup key that you have copied previously from the Indodax application, then copy the setup key and give the code name in the field provided.
Click Add.
From now on every time you try to login you will be asked to enter the code from Authenticator. We will also ask for a pin for every digital asset and Rupiah withdrawal process to secure your account.
How to install Authenticator on PC/Laptop:
To install the Authenticator on your PC or laptop, make sure you have a browser installed on your computer that supports the Authenticator, such as Chrome. If not, get the browser here.
From the Chrome browser, open this page.
Click on “+ Free” button to install Authenticator, Click OK on notification.
Authenticator button will appear on the top right of the Chrome, click it
Click on the Pencil symbol.
Click the Plus button.
Choose Import Secret.
In the right part of the page, under the QR code you can find the secret key, copy the code.
Back to Authenticator, fill the account box with Indodax.com and then paste the code in the secret box, click OK.
You’ll find the authenticator PIN.
Enter the PIN in the Authenticator PIN box, and Click “Save”.
From now on every time you try to login you will be asked to enter a PIN from your Authenticator. We will also ask for a PIN for every withdrawal process.
Authenticator is connected to your device. If you want to change the phone/device that has Authenticator installed, make sure you have migrated the Authenticator to the new device.