Submit a request Sign in
 
Logo Logo
Categories
Submit a request
Sign in
Indodax Academy Blog Indodax INDODAX.COM

Why when making a rupiah withdrawal am I charged Rp 11,000 when the information stated that the withdrawal fee is Rp 10,000?

  1. INDODAX
  2. Withdraw Rupiah
  3. Withdraw Rupiah

browse

The current rupiah withdrawal fee at Indodax is 10,000 rupiah for all withdrawal amounts. If when you make a rupiah withdrawal you are charged a withdrawal fee totaling 11,000 rupiah, this is an additional fee of 1,000 rupiah charged for SMS services. The fee is used for OTP verification via SMS sent to your main phone number. If you want to avoid the SMS fee, you can activate the Authenticator feature. By activating Authenticator, your rupiah withdrawal process will no longer have an SMS surcharge.

    Articles in this section

  • Rupiah Withdrawal Processing Time
  • Can I make rupiah withdrawals using Bank Mandiri?
  • How to withdraw Rupiah Balance that is less than Minimum Withdrawal?
  • The problem of unable to save bank accounts with the notification “An error occurred. Please try again”
  • How do I know the bank account that has been saved?
  • How do I change a saved bank account?
  • The problem with Adding a Bank Account in Rupiah withdrawal is Notification “Too many save address requests. Try again after 5 minutes”
  • Why can't I enter Bank account data with the statement “This address is already registered with the label ‘<label name>’”?
  • Why did I fail to withdraw Rupiah with the statement “Account not found”?
  • Why can't I continue the withdrawal process with the description “your challenge is not found or expired”?

Related articles

  • How to activate Authenticator to improve my account's security?
  • Details of Transaction Fees on INDODAX
  • How many bank accounts can I store in my Indodax account in the rupiah withdrawal menu?
  • Why was my rupiah withdrawal rejected even though the account name and account name of the recipient of the funds are the same?
  • Is it possible to withdraw rupiah to an account not in the member's own name?

Promoted articles

  • BCA Virtual Account Payment Guideline
  • Frequently Asked Questions (FAQ) of Alarm Price Feature

Was this article helpful?


Have more questions ? Submit a Request
×
Logo
English (United States) Bahasa Indonesia 简体中文
Indodax.com © 2022