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Why when making a rupiah withdrawal am I charged Rp 11,000 when the information stated that the withdrawal fee is Rp 10,000?

  1. INDODAX
  2. Rupiah
  3. Withdraw

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The current rupiah withdrawal fee at Indodax is 10,000 rupiah for all withdrawal amounts. If when you make a rupiah withdrawal you are charged a withdrawal fee totaling 11,000 rupiah, this is an additional fee of 1,000 rupiah charged for SMS services. The fee is used for OTP verification via SMS sent to your main phone number. If you want to avoid the SMS fee, you can activate the Google Authenticator feature. By activating Google Authenticator, your rupiah withdrawal process will no longer have an SMS surcharge.

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  • Why is there a frozen balance in my Indodax account but no coin order history in Indodax account?
  • Why was my rupiah withdrawal rejected even though the account name and account name of the recipient of the funds are the same?
  • Why when making a rupiah withdrawal am I charged Rp 11,000 when the information stated that the withdrawal fee is Rp 10,000?
  • How many bank accounts can I store in my Indodax account in the rupiah withdrawal menu?
  • Is it possible to withdraw rupiah to an account not in the member's own name?
  • Can I send IDR balance to other Indodax members?
  • Why can't I make a withdrawal with a failed notification “Your Indodax App PIN is invalid”?
  • Why does the notification appear 'Invalid Indodax application PIN. Please do the verification process again and make sure all the required information is correct' when making a rupiah withdrawal transaction?
  • I am unable to withdraw Rupiah because the registered phone number is no longer active. What should I do?

Related articles

  • What are the details of rupiah withdrawal on Indodax?
  • How to activate Google Authenticator to improve my account's security?
  • Details of Transaction Fees on INDODAX
  • Why was my rupiah withdrawal rejected even though the account name and account name of the recipient of the funds are the same?
  • How to contact Indodax?

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