We inform you that if when you withdraw digital assets there is a failed notification with the description that “The recipient's wallet address you entered is incorrect”, we direct you to first check whether your recipient's wallet address is correct. However, if you have confirmed that the recipient's wallet address is correct and are still having problems withdrawing the digital assets, we recommend that you contact our support service at email: support@indodax.com by attaching a screenshot of the failure notification and your recipient's wallet address so that our relevant team can help you check further.