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How to Recover a Deleted INDODAX Account?

  1. INDODAX
  2. Akun
  3. Registration and Verification

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At Indodax, we understand that you may need time to reconsider your decision to delete your account. That's why we provide a 30-day window for you to restore your account after deletion. It's just one of the many ways we strive to provide exceptional service and support to our valued customers.

Here are the steps to recover a previously deleted Indodax account:

  • Log in to your INDODAX account through the application using the email and password recorded in the account.
  • After successfully logging in, please select "Recover Account".
  • We will send an account recovery confirmation email to the email registered on your Indodax account. Please click the link in the confirmation email to continue the account recovery process.
  • If the email confirmation has been successful, please return to the Indodax application then click on "Confirmed & Continue".
  • Please proceed by confirming through SMS PIN or Missed Call, enter your OTP PIN, and then click "Verify".
  • Please enter your Indodax account PIN.
  • Your account will be successfully recovered!

Recover akun EN.png

    Articles in this section

  • How to Recover a Deleted INDODAX Account?
  • How to Delete My INDODAX Account?
  • How to verify my Indodax Account?
  • Other than my local ID or passport, what kind of ID can I use to verify my account?
  • I didn't receive my activation e-mail from Indodax, what should i do?
  • I submitted my photo and a photo of my ID card for verification, but both of them were rejected. Why did this happen?
  • I have been trying to send my picture and a scan of my passport but I keep on failing. Why is this happening?
  • I want to change my phone number. What should I do?
  • I want to change my account's name. What should I do?
  • Why do I have to verify my account in Indodax?

Related articles

  • How to Delete My INDODAX Account?
  • How to verify my Indodax Account?
  • I didn't receive my activation e-mail from Indodax, what should i do?
  • Why is my transaction becomes a pending order when I am using the limit method?
  • Indodax Detailed Fees

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