Yes, you must attach your KITAS/KITAP document. Specifically for foreign nationals, there is an additional verification step when requesting a transaction limit increase. You are required to upload photos of the following additional documents:

• KITAS (Limited Stay Permit), or

• KITAP (Permanent Stay Permit).

This step is part of the Customer Due Diligence (CDD) procedure implemented to ensure the legality and security of your account, as well as our system’s compliance with applicable financial laws and regulations in Indonesia. These documents serve as official supporting identification in addition to your passport. To ensure the review process for your limit increase request proceeds smoothly, please ensure the following when uploading document photos:

• Ensure that the attached KITAS/KITAP is still valid.

• Upload a clear photo of the original document with good lighting, where the text is clearly legible, and all corners of the document are visible within the frame (not cropped).

• Attach a photo of the physical original document, not a reprint (photocopy) or digitally altered version (edited scan).