We would like to inform you that we cannot process requests to change your withdrawal limit to a lower amount than your current limit. If you submit such a request, it will be automatically rejected by our system. This is because once you have successfully completed the account verification process, we have set an optimal and secure withdrawal limit for you. This limit is designed to provide maximum flexibility and security in managing funds, both in Rupiah and Digital Assets.

The following are the withdrawal limits that apply after account verification:

• For Indonesian Citizens (WNI): The withdrawal limit for Rupiah and Digital Assets is IDR 1,000,000,000 or its equivalent in digital assets.

• For Foreign Citizens (WNA): The withdrawal limit for Rupiah and Digital Assets is IDR 250,000,000 or its equivalent in digital assets.

Although a decrease in the limit cannot be processed, you have the option to request an increase in the withdrawal limit if you need it. This process is designed to provide additional flexibility for users who have larger transaction needs. For complete guidance on how to request an increase in the limit, please visit the following link: click here